Privacy Policy
Last updated: November 18, 2025
1. Introduction
Welcome to PDF Zippy ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our PDF processing service.
2. Information We Collect
2.1 Personal Information
We may collect the following personal information:
- Name and email address (for account registration)
- Payment information (processed securely through third-party providers)
- Usage data and file processing history
- IP address and device information
2.2 Uploaded Files
When you upload PDF files for processing:
- Files are temporarily stored for processing only
- Files are automatically deleted after processing (typically within 24 hours)
- We do not store or analyze the content of your PDF files
- File metadata (size, name) may be logged for service optimization
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide and maintain our PDF processing services
- To process payments and manage subscriptions
- To communicate with you about your account and services
- To improve our services and develop new features
- To ensure security and prevent fraud
- To comply with legal obligations
4. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and conducting our business
- Legal Requirements: We may disclose information if required by law or to protect our rights and safety
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- SSL/TLS encryption for data transmission
- Secure server infrastructure with regular security updates
- Regular security audits and monitoring
- Access controls and employee training
- Automatic deletion of temporary files
6. Data Retention
We retain your personal information only as long as necessary:
- Account information: Retained while your account is active and for a reasonable period thereafter
- Payment information: Retained as required for tax and accounting purposes
- Uploaded files: Automatically deleted within 24 hours of processing
- Usage logs: Retained for up to 2 years for security and service improvement
7. Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data
- Objection: Object to processing of your personal information
8. Cookies and Tracking
We use cookies and similar technologies to enhance your experience:
- Essential Cookies: Required for basic website functionality
- Analytics Cookies: Help us understand how you use our service
- Preference Cookies: Remember your settings and preferences
You can control cookie settings through your browser preferences.
9. Third-Party Services
Our service integrates with third-party services:
- Payment Processors: Stripe and PayPal for secure payment processing
- Analytics: Google Analytics for website usage insights
- CDN: Content delivery networks for faster loading
These services have their own privacy policies which we encourage you to review.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses and adequacy decisions.
11. Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: [email protected]